Posts Tagged ‘personal’

The Time Travelling Amnesiac’s Confidence

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I have a recur­ring day­dream about time travel.  It is noth­ing so exotic as trav­el­ing one hun­dred mil­lion years into the past, or some­thing so noble as trav­el­ing 70 years to right the wrongs of his­tory.  My time travel day dream involves my own lifes­pan and my own small life.

What if,” I ask myself, “I woke up one day and I was 16 again, but I remem­bered every­thing that will and has hap­pened.  Imagine reliv­ing my life with that foresight.”

There’s a sim­ple joy to this notion, but the under­ly­ing thing that seems so small but is felt so large is that you know with­out a doubt that things are going to turn out okay (except for that weird time machine acci­dent that sent you back in the first place).  You could have this under­ly­ing con­fi­dence in your actions. 

I think that’s what is most appeal­ing about it.  It’s not about a chance to get to do things dif­fer­ently so much as it is a chance to do many things over again and instead of being con­sumed with doubt and fear,  you get to have con­fi­dence in your­self and your suc­cess.  Or in an out­come of some sort anyway.

The time trav­eler knows what’s going to hap­pen.  Knows she’s going to be okay.  The time trav­eler can then live in the moment and just enjoy it.  Like reread­ing a book you loved as a child, one you’ve reread so often that the sharp cor­ners of ten­sion have smoothed away by the waves of familiarity. 

We all look for ways to live deeper, richer lives.  To feel more keenly.  To make sharper obser­va­tions.  The time trav­eler has the men­tal pro­cess­ing time to do this, pro­vided they keep course to what they know.

What if you woke up one day and you’re 33 years old? When you went to sleep the night before, you were sixty five.  Only something’s gone wrong in the time travel process, and you’ve lost your mem­o­ries of the future, lost  every­thing except for that con­fi­dence.  You are left with the unde­ni­able feel­ing that things will work out.  The rock-​​solid cer­tainty that you will make it through what­ever chal­lenges present them­selves.  This time, you really get to pay attention.

That didn’t hap­pen to me.

But I’m going to pre­tend it did. 

2010 Year in Review

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You knew it was com­ing, although you prob­a­bly didn’t sus­pect I would be so bloody late about it.  In this post, I will break down my suc­cesses, my fail­ures, my hopes, and my regrets, for the pre­vi­ous year, and the year now bar­rel­ing down upon us.  This is going to get long, so here’s a cut to make life eas­ier for ya if you want to skip it.

Continue read­ing ›

Appreciation in 2010

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Appreciate. What’s the one thing you have come to appre­ci­ate most in the past year? How do you express grat­i­tude for it?

I don’t know how quite to express the gratitude—I’m still sort­ing that out—but I am most grate­ful for the clients who give me their busi­ness.  I am not employed by any one per­son.  Dozens of amaz­ing peo­ple take a chance with me and their money to pro­vide them with what I hope is a very valu­able ser­vice.  There are so many peo­ple they could choose, but they’ve cho­sen me.  It really means every­thing to me. Without them, I have no idea where I would be.

I’m deeply appre­cia­tive in today’s world that I have a sal­able skill on the cur­rent job mar­ket.  This won’t last for­ever, and I will need to work hard to stay ahead of the curve, but my life could have gone very dif­fer­ently.  I feel so much sym­pa­thy for the folks out of work around the coun­try.  But for this one lit­tle skill set, I would be on per­pet­ual unem­ploy­ment, won­der­ing what the hell to do with my life.

I don’t know how long this ride can last, but I’m excited to see what twists and turns it takes in 2011.  And I’m so grate­ful for the oppor­tu­nity to be along.

Action!

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Action. When it comes to aspi­ra­tions, its not about ideas. It’s about mak­ing ideas hap­pen. What’s your next step?

Writing

I’m writ­ing a novel out­line as we speak.  If my pay­ing work can keep from blow­ing up, I’ll be able to set writ­ing goals weekly to get the novel writ­ten in six months or less.   

Web Design

My busi­ness needs to con­tinue to grow of course, so I’m going to take the dis­taste­ful step of cold-​​emailing peo­ple who might be able to use my ser­vices.  I really hate “sell­ing” but if I’m going to keep things run­ning smoothly, I think I need to get over this and be will­ing to put my ser­vices out there more.  The trick is to not be spammy or a jerk about it.  Suggestions?  Let me know in the comments. 

I am also ded­i­cat­ing a small por­tion of my time each week to exper­i­men­ta­tion and devel­op­ing new tech­niques, as well as read­ing one tech­ni­cal book per month.

Photography

I hope to get at least one trip in in the spring to some place amaz­ing and beau­ti­ful with the express goal of mak­ing beau­ti­ful pho­tos.  It’s hard to take action here with as busy as every­thing else has got­ten this year, but it is impor­tant to me that I con­tinue to grow as a pho­tog­ra­pher even if it’s a low priority.

Writing this had made me real­ize that I’m often long on plans and ideas and short on action. What are your next steps?

A short per­sonal his­tory of bullying

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Warning: this is a pretty per­sonal post con­tain­ing some of my child­hood expe­ri­ences and they might make you uncom­fort­able.  It won’t hurt my feel­ings if you skip this entirely.

My good friend Paul recently had an inter­est­ing blog post about bul­ly­ing.  Bullying has been in the news a lot lately, he says, which I seem to think I’ve noticed some talk about it on Twitter.  Paul’s argu­ment is that we’re blow­ing bul­ly­ing out of pro­por­tion, which I agree is usu­ally the case with things like this.  We have two modes of reac­tion cul­tur­ally in the U.S.—full blown over­re­ac­tion and com­plete apa­thy.   I could spend a lot of time won­der­ing why that is—is it an effect of our increas­ingly polar­ized polit­i­cal sys­tem?  Is it a side effect of a media that seems to go into a news cycle feed­ing frenzy on a topic every once and a while, lead­ing to con­stant cov­er­age and debate about it?   Anybody remem­ber the Summer of Sharks? 

The way I learned that life wasn’t fair was by being bul­lied.  I was a shy kid to a cer­tain degree, and not very good at under­stand­ing other kids.  I liked what I liked and I didn’t think much about what oth­ers thought about it.   And I didn’t spend a lot of time think­ing about whether I liked other kids.  I guess I liked most every­one pretty well, when I wasn’t lost in a book or whatever.

Other kids didn’t like me for a lot of rea­sons.  I was a know-​​it-​​all.  I wasn’t very socially con­scious.  I had a weird name and huge, funny-​​looking ears. I was poor.  Eventually, I had glasses.  How weird is it that kids picked on other kids because of glasses?  I guess it’s just any­thing dif­fer­ent from the herd that gets you tar­geted?  But what a silly thing to mock other kids for.  I never got that.  Anyway, I was that stereo­typ­i­cal last-​​kid-​​picked-​​for-​​the-​​team kid.  I was obsessed with read­ing and fos­sils and nature, and I didn’t care about sports.

I was bul­lied and mocked pretty mer­ci­lessly. They called me Dumbo and any other name they could come up with over my appear­ance or my stu­pid name.  They’d taunt me with that song.  I was prob­a­bly over­sen­si­tive.  It never failed to get a reac­tion out of me.  I cried a lot.  I didn’t under­stand why every­one hated me so much.  I didn’t have any real friends until 4th or 5th grade, and they were junior high kids that played D&D.  I didn’t start hav­ing friends my own age until I was myself in junior high, and that was a whole new kind of hell (mostly one where I was reg­u­larly accused of being gay for some reason).

The thing that both­ered me the most, the part that made it hurt so much, was that it felt like nobody did any­thing to stop it.  I told my par­ents, I told my teach­ers.  And some­times they might have had a word with some­one, but it never really stopped.  Adults have no con­trol when they’re not around, and grow­ing up basi­cally a latch key kid in a poor apart­ment com­plex where a lot of the par­ents were sin­gle work­ing types, adults were not around a lot.   I went out of my way to avoid other kids. I spent hours alone in the woods, or in my bed­room.  But there was always school, and the way to and from it.

Somehow I was blood in the water for them.  I was an irre­sistible tar­get.   And it wasn’t fair.  I didn’t want to hurt any­one the way they wanted to hurt me. I couldn’t wrap my head around it.

Hm.  I’m about to write some­thing I’ve never writ­ten about, but it’s impor­tant here.  Bullying was how I decided I didn’t believe in God as he’d been described to me.

I wasn’t just bul­lied by other kids.  I was bul­lied by my step­fa­ther too—a hor­ri­ble man who later went on to abuse my mother, nearly stran­gling her to death.   I can remem­ber him com­ing home in a fury over some­thing. I silently begged God that he wouldn’t tear into me.  I don’t remem­ber over what, just that utter hor­ri­ble fear that he was going to come after me.   He tore into me any­way.  Physically abu­sive, to some degree, sure.  He smacked us around when he thought he could get away with it. Mostly he shouted, called us names, called us stu­pid. I don’t remem­ber the time too clearly except for this incident.

In this case, it’s not the bul­ly­ing and emo­tional abuse that sticks in my mind.  I remem­ber this moment because it was the moment in my life when I con­cluded once and for all that I didn’t believe in God.  Afterward, I lay in my bed in my room sob­bing, say­ing “you’re not real. There is no God” qui­etly to myself.  Because I couldn’t under­stand how the lov­ing God I was sup­posed to believe in would allow a man like my step­fa­ther to get away with slap­ping us around, call­ing us names, and being a gen­er­ally evil fuck.   I thought in small terms back there.  My life was full of pain and emo­tional dis­tress, I prayed and begged for help, and it never came.  Thus, God did not exist, as far as I was con­cerned. My rea­son­ing became more com­pli­cated later in life, but that was the start of it.

My step­fa­ther was spy­ing on me out­side my door, lis­ten­ing to my sob­bing.  He stormed into the room and began slap­ping me around and shak­ing me.  He pulled me out of my bed and forced me into a cor­ner and began to berate me.  You see, he over­heard what I was say­ing.  But what he thought was that I believed he was God. He was a reli­gious man, and if I thought I had it bad before, this was much worse.     I think that assump­tion of his, that I some­how wor­shipped him, was how I first real­ized that he was absolutely fuck­ing insane

It took a few more years for my Mom to leave him.  Haven’t seen the man since, and I’ve always been afraid that if I ever did meet him again, I would kill him, that I wouldn’t be able to stop myself from going after him with any­thing I could impro­vise as a weapon.  I sus­pect my sib­lings feel some­what similarly.

There were times later on when he would be in a shout­ing match with my Mom, slap­ping her around or worse, and I would run away.  I never stayed gone for very long.  I didn’t really have any­where to go, and I was not good at plan­ning things like tak­ing a change of clothes and some food.  I always came home before any­one even noticed I was gone.

Eventually, run­ning away turned to thoughts of killing myself.  I just wanted out.  I wanted to stop hurt­ing.  I had dark thoughts as a teenager, as most teenagers do, but I was closer to killing myself when I was 11 than when I was 16.   The whole world had con­vinced me that I wasn’t worth a damned.  Even my teach­ers thought I was an idiot until I scored in the 99th per­centile on some stan­dard­ized test and sud­denly every­one real­ized I was kind of the oppo­site.  Funny thing was… I think if I had still believed in God and Heaven, I would have done it.  The notion that sui­cide was an unfor­giv­able sin wasn’t one that my church going had got­ten across to me, so whereas some people’s reli­gion might stop them from that course of action, it wouldn’t have been a bar­rier for me.  I’m pretty cer­tain that my atheism/​agnosticism was the only thing at one point that kept me from doing it.  I was afraid of obliv­ion then as much as I am now.

Life got bet­ter with time and I got on with the busi­ness of liv­ing it.  I’m still not very good at tak­ing crit­i­cism or rejec­tion because bul­ly­ing eroded my self esteem pretty badly. As I get older, and I’m sur­rounded by won­der­ful, lov­ing friends and fam­ily, it gets eas­ier.  But some­one call­ing me a name or belit­tling me can send me right back to that cor­ner of my bed­room being shouted at and belit­tled by a man whose breath smelled of cig­a­rettes and beer, shout­ing at me for “believ­ing” he was “God.”  

Externally, I’ve lived a pretty suc­cess­ful life. College, mar­riage, good career.  Yes, I’m okay now. But bul­ly­ing did seri­ous dam­age to me.  Parts of my psy­che may never be nor­mal for the shit I went through (although, what’s nor­mal?).    So while I can under­stand where Paul’s com­ing from,  I have to dis­agree on its long term effects.  And if I had been gay, if they had had that to use as a weapon against me, I would not have made it.  I know this.  I would not be here today.   I was mocked with that as a taunt enough with­out it being true.    I should point out that I don’t think there’s any­thing wrong with being gay, but I grew up think­ing there was because every­one around me used it as an insult—the worst insult.  There was noth­ing worse than being gay.  So these kids who have been com­mit­ting sui­cide from bul­ly­ing have noth­ing but sym­pa­thy from me.  I’ve been there.  A flip of a coin, switch of a gene, and things might have gone dif­fer­ently for me.

I’ve always sworn that as an adult, I won’t stand for bul­ly­ing among chil­dren.  The oppor­tu­nity to do any­thing about it hasn’t  arisen much, but I do hope to have a kid some day. I won’t be one of those adults who doesn’t do any­thing if my kid is bul­lied. I won’t think it’s a nor­mal part of grow­ing up.  I’ll fight back.  Because if there’s one thing I can do dif­fer­ently, it’s that I can carry on the illu­sion that the world is fair for my kid a lit­tle longer than I was able to believe it myself.  Maybe that’s tan­ta­mount to let­ting them believe in Santa Claus and the Easter Bunny.  Sheltering them may not do them any favors, but I’m not sure.  Maybe shel­ter­ing them for a part of their life will help them develop the self-​​confidence that I never had, and that I’ve strug­gled to grow ever since.

So that’s a lit­tle of how I feel about bul­ly­ing. It’s shaped who I am as an adult, and yes, I sur­vived, but if I could go back and stop it from happening…

you bet your ass I would.

Announcing JT365

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Today is my 32nd birthday.

I can’t say that I’m happy about it.  But I’m com­ing to terms with it.

At this point in my life, birth­days for me are a reminder of my mor­tal­ity.  They ceased being about gifts when I was in my teens.  For a while in my col­lege years, I thought my birth­day was bad luck due to a string of nasty events around my birth­day, so I went out of my way to hide it from friends well into my late 20s.  I’m past that non­sense, but I still grow melancholy.

I wanted to do so much more with my life than I have.  It feels as if I have squan­dered the last ten years, even though I know this is not so.  I have some won­der­ful things to show for my time.  Nothing of seri­ous con­se­quence in the greater world, but… I am con­tent with this.

It’s time that instead of doing things to impress other peo­ple and draw atten­tion to myself out of some mis­guided sense that it would be a way of achiev­ing a kind of immor­tal­ity, I have instead deter­mined that I will attempt to ded­i­cate my remain­ing time towards liv­ing a life that I can look back on with­out regret.  As my old boss used to say, each day is a gift, and it is up to us how we use them. I have long squan­dered them on things that I will not remem­ber when my time comes to pass.

So today, in an attempt to live each day more fully, to con­nect more with the pas­sage of time and develop more of a sense of being here in the now, I am launch­ing my 365 day pho­tog­ra­phy project.   I am tak­ing and select­ing one pho­to­graph each day for the next year. There’s noth­ing orig­i­nal about it.  Many peo­ple have done these before, but I have not.   I  At times, I will exper­i­ment with new tech­niques. Sometimes, I will prob­a­bly not be able to get out of bed, and so I will be forced to find some inter­est­ing way of cap­tur­ing the ceil­ing of my bedroom.

If you all, the audi­ence, serves a pur­pose in this project, it is to keep me hon­est.  I find that when you do some­thing like this out in the open, you feel more ded­i­cated to the task.  I let myself down often enough, but it’s a moti­va­tor to avoid let­ting oth­ers down. Ultimately, how­ever,  this is a project I do for myself.  You’re wel­come to take plea­sure from the project, and I hope you do. But I’m doing this for so many more rea­sons than usual.

The 365 project can be found here. You can fol­low it on twit­ter here.

So that’s my pri­mary goal right now, on the road to turn­ing 33.  We’ll see how it goes.

Music for Renee:My aunt needs help

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Hi all.  This is another post in which I ask for money, but not on behalf of myself.   If such posts bother you, please go on about your busi­ness. I’ve gone back and forth on whether or not I should post this, ask­ing you all to help a com­plete stranger. But ulti­mately, I decided that it would be let­ting down my fam­ily if I didn’t say some­thing about it.  So here goes.

I’m ask­ing on behalf of a fam­ily mem­ber, my Aunt Renee, who recently lost a leg due com­pli­ca­tions from dia­betes.  She and her hus­band both live very much on a fixed income , and are now fac­ing very dif­fi­cult expenses not for the hos­pi­tal­iza­tion, but for the equip­ment and home adap­ta­tion costs so that she can do very sim­ple things like make it from her car to her front door.  The fam­ily has approached many orga­ni­za­tions for aid with the costs, but none have any fund­ing due to the economy.

I’ve helped my fam­ily set up a web­site to sell $1.99 down­loads of a song my mother wrote and recorded along with mus­cians around the world.  The site also has a dona­tion but­ton you can use if you’d rather just give a cou­ple of bucks and aren’t inter­ested in the music.    We’re not ask­ing for hand-​​outs.  But whether or not you lis­ten to the song is up to you I guess.  We’re try­ing to offer some­thing in return.

Anyway.  I appre­ci­ate, and the fam­ily appre­ci­ates, any help you can pro­vide.  You’ll have my grat­i­tude especially.

Visit Music for Renee

Personal Interlude: A Project Awesome update

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When I’m too busy to write a nice, well-​​thought out blog post ahead of time, then things are actu­ally going pretty well.

Project Awesome launched a month and a day ago.  Since then, I have had no more suc­cess in find­ing a job than before, but every­thing else has improved dra­mat­i­cally.  Freelancing is going very well, with enough work to cover a cou­ple of months, and I haven’t even mar­keted myself.

Rule #1 has been good.  I have lost my tem­per a cou­ple of times and shared it online, mostly deal­ing with com­puter fail­ure.  For the most part, I believe my atti­tude por­trayed online has improved very much–you’ll have to let me know if you don’t think so too.  I don’t always feel great, but I keep it to myself., which leads me to rule #2.

Rule #2 has prob­a­bly had the most amaz­ing impact on me out of every­thing.  When I start to feel down, I remem­ber this rule and push onward.  In no time, I go from fak­ing feel­ing good to actu­ally feel­ing good.  My writ­ing has improved and my design skills have improved because I have decided to pre­tend I am great even if I don’t think I am.

Rule #3– I don’t think I’ve bro­ken this rule.  Nobody owes me any­thing, except my clients, and I take paypal :)

Rule #4– def­i­nitely.  As I exper­i­ment with dif­fer­ent top­ics for posts on this blog, I’ve failed at gen­er­at­ing inter­est with some.  But I take it as a learn­ing expe­ri­ence, and it’s help­ing me tai­lor where I want to go next.

Rule #5 & 6– sharp­en­ing my tal­ent is pretty much my dri­ving goal in every­thing right now.  I’m see­ing fan­tas­tic results, I think.

I do like work­ing.  Even with­out a job, I find work.  Things are fine.

All the rest, I think have been mod­er­ately suc­cess­ful as well.

To sum­ma­rize, I feel much bet­ter, and I feel like I’m mak­ing real progress in my life goals thanks to Project Awesome.  Opportunities keep com­ing, despite the dire sit­u­a­tion of being laid off.   Right now, I don’t miss the grind of an office job at all.  My stress lev­els are lower than ever.

If it weren’t for the insur­ance issue (which I have yet to resolve), I could do this indefinitely.

I hope you’ve been enjoy­ing the blog.  I will  get back on track with reg­u­larly sched­uled high-​​quality posts tomor­row and over the weekend.

Make Your Own Path

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I’m step­ping in between the reg­u­larly sched­uled reader ques­tions posts to talk a lit­tle bit about a post that I wrote at a low point at the begin­ning of the month.  I try not to let my per­sonal emo­tional life affect things on the blog, but I was really strug­gling, so I turned to my blog for cathar­sis.  Project Awesome is still in effect, and so far, it has really had an impact.  Let me quote from my first post,    The Life and Times of Jeremiah Tolbert.

Struggling  isn’t depress­ing. I am tread­ing water, unable to move for­ward or back.  I can’t move from the place that I am in, in my life, until I have some path to a future.  There are a lot of paths but I am con­strained on which ones I can accept.  Right now, the only path I can accept is one that gives me enough income to sup­port Sarah and I while she returns to school full time for 1–2 years.  After that, she can get a teach­ing job and quite pos­si­bly I can actu­ally ded­i­cate myself to the pur­suits that I love.

(Note:  the real issue wasn’t income, it’s health insurance)

The notion that my path is con­strained was an arti­fact of my emo­tional state.  When you’re down, you start to feel like your options are lim­ited.  Project Awesome, and fak­ing opti­mism, has had a pro­found effect on my life so far.   While I haven’t had much suc­cess on the job front, I have picked up or am in the process of pick­ing up sev­eral free­lance jobs.  I feel bet­ter about myself in gen­eral. I  wake up in the morn­ing and I look for­ward to the day ahead of me.  I feel more con­nected with peo­ple, and while I still suf­fer from attacks of fear and anx­i­ety about the future, I have the sense now that I can do so much more than I have.  Possibilities have opened up that I couldn’t see before.

You make your own path.  Your paths aren’t just options pre­sented to you, from which you pas­sively choose.    I’m push­ing for­ward with my free­lanc­ing career, tak­ing on excit­ing new work, even though I know that ulti­mately, I need a dif­fer­ent sit­u­a­tion.  But the truth of the sit­u­a­tion is that I need health insur­ance and pre­scrip­tion ben­e­fits.  It don’t need a job–but at first glance, a job seems like the only way to get it.

Yesterday, I did some Googling and dis­cov­ered that there are some ways that free­lancers can get insur­ance.  I’m not sure if we will be turned down for them like we were rejected for pri­vate health insur­ance plans last sum­mer, but I’m will­ing to ask around and inves­ti­gate my options.  There are asso­ci­a­tions through which I can try to get a plan, and I’m going to check with the local cham­ber of commerce.

The les­son I’ve learned is that when some­thing seems impos­si­ble, it just means I haven’t googled the right search terms.  I can find my way around the bar­ri­ers that seem to block my path to fol­low­ing my bliss.    Creative problem-​​solving goes a long way.   Having opti­mism seems to be an impor­tant step in lever­ag­ing that cre­ative problem-​​solving skillset.  You have to believe, despite evi­dence to the con­trary, that your prob­lems are sur­mount­able.  Starting from that posi­tion makes a world of difference.

Thank you to every­one for your sup­port.  It’s helped put me on the right path, and some of you have been watch­ing me care­fully to help make course cor­rec­tions if it sounds like I’m drift­ing off track. For that, I can’t thank you enough.  You are true friends.

Comcast Treated Me Right

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I’m in the process of cut­ting what bills I can.  Cable tele­vi­sion is one of those things that we con­sider a lux­ury, not really nec­es­sary to sur­vival.  We watch a lot of TV via ser­vices like Hulu now anyway.

So I called Comcast and after a few notices about how I shouldn’t worry about the dig­i­tal con­ver­sion and a cou­ple of menu options,  I got a very cour­te­ous sup­port per­son.  I told her I wanted to can­cel my TV por­tion of my pack­age but keep the internet.

Sir, may I ask why?”

Well, unfor­tu­nately, I was laid off from my job on Friday, and I need to cut costs as best I can.”

I’m so sorry to hear that,” she said, sound­ing really quite gen­uine.   She looked at my account and made a sug­ges­tion that I should  go to a basic pack­age which would be about $16 a month.

How much of a total sav­ings would that be, I’m kind of bad at math while on the phone,” I said.

One moment,” she answered.  But before should could give me the total, she added, “You’ve been a good Comcast cus­tomer.  I’m going to lower your high speed to $19.95, but only for six months.  So your total bill would be $40.93.”

Thank you so much,” I said.  “Hopefully I will find a new job in the next six months.”

I know it’s hard out there,” she said. Then we pro­ceeded to have a chat about her son-​​in-​​law look­ing for a job as well, and then she told me that I really should watch American Idol tonight, and seemed excited that she had saved me the abil­ity to do so.  I laughed politely and thanked her.

The first part was nice, noth­ing unusual. Just a reten­tion spe­cial­ist doing her job.  But when she took down my high speed inter­net to $19.95 for 6 months, just to help me out, that’s where I was impressed.  All told, my cable bill went from $106.23  to $40.93, for a sav­ings of  $65.30  for the next six months.  And we just lose some TV chan­nels we weren’t watch­ing much of  anyway.

Thanks, Comcast.  You’ve made my day a lot bet­ter by hav­ing done this. I appre­ci­ate it, and if you folks would just stop mess­ing with BitTorrent traf­fic, you would have a life­long customer.