Archive for the ‘Web Design’ Category

The Case for No Comments

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Tobias Buckell did it.  Daring Fireball does it.  There’s a grow­ing trend of turn­ing off com­ment­ing on inter­net web­sites, and at the moment, I have com­ments turned off here while I tin­ker with the site.  Matt Gemmell makes the case for why this is a good idea.

New Design Live (sorta)

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This is the first design I did not mock up in Photoshop first–I designed it in the browser.  I’ve yet to get around to look­ing at it in older IE browsers, sorry.  I reserve the right to change things in the future, but this should pretty much be the basic stuff.  There’s a lot of respon­sive design and CSS3 work into this one, so it should look good on a mobile device and iPad.

Comments are cur­rently removed. I’m still try­ing decide if I want to have them at all on the new site.  You can point feed­back at me on Twitter or Facebook though!

A “humanistic” approach to social media marketing

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This past week­end, I attended MileHiCon 43. I had a really good time–I hadn’t attended in sev­eral years due to attend­ing World Fantasy instead.  It’s a very small sci­ence fic­tion con­ven­tion by com­par­i­son to World Fantasy, but full of fun, ded­i­cated fans.

I was on two pan­els, both of which I think went rel­a­tively well.  The first was on New Marketing for Writers–specifically regard­ing social net­work­ing.  I’ll talk more about that in a minute.  The sec­ond panel was on “Urban, Suburban, and Rural Fantasy.”  I had no idea what the hell we were talk­ing about (as typ­i­cally used, the term ‘urban fan­tasy’ has lit­tle to do with urban set­tings) and mostly just cracked wise about vam­pires and were­wolves “doin’ it.”  Also, I mocked Kansas a bunch, because that’s pretty much what I do when I’m at a loss for any­thing else to say.  I’m told it went over fairly well, though.  Mario Acevedo is one funny guy.

During the mar­ket­ing panel, I real­ized that for a while now, I’ve been striv­ing to develop my own notions of “eth­i­cal” inter­net mar­ket­ing for writ­ers, although I’m not cer­tain I’ve ever tried to say as such.  This hit men when one of the other pan­elists talked about using a Twitter bot to iden­tify and auto­mat­i­cally fol­low poten­tial fans, which then de-​​followed any­one who didn’t fol­low back in three days.  I was repulsed by this idea, although I don’t think I artic­u­lated clearly why I think that it’s wrong.

I think my entire approach to social media mar­ket­ing can be summed up in two bul­let points.  They are:

  • be a real human being, not a mar­ket­bot spew­ing out demands to buy your stuff
  • don’t be a jerk (unless you’re a funny jerk).

Social net­work­ing in par­tic­u­lar, and the whole inter­net to a lesser extent, is about con­nect­ing with other human beings.  It is not your low cost broad­cast medium for adver­tis­ing your book.   I do advo­cate that authors and cre­atives share their pas­sion for their work via the medium, but not to the exclu­sion of every­thing else.  Engage with other human beings.  Social net­work­ing is not a broad­cast medium.  Twitter actu­ally has a sur­pris­ing num­ber of exam­ples of mar­ket­ing peo­ple who get this, and engage with their clients/​customers/​readers as human beings, rather than as walk­ing bags of money to be hit with the twitstick.

The rea­son I can’t sup­port the idea of using a bot to do your fol­low­ing and unfol­low­ing is it’s tak­ing a cold, method­i­cal  approach to the very human work of ini­ti­at­ing social inter­ac­tions.  It’s like try­ing to make friends with a junk mailer sent around town.  It’s treat­ing those you fol­low as poten­tial money bags, not as peo­ple with thoughts and feel­ings and inter­est­ing opin­ions.  They are tar­gets. Potential “sub­scribers,” not con­ver­sa­tional partners.

I don’t think there is strong evi­dence that this tac­tic of being a car­ni­val barker on social media even works.  Anecdotally, I think peo­ple spot these broad­cast­ers early on and drop them unless they _​really_​ like their prod­ucts in the first place.

The fun­da­men­tal mar­ket­ing strate­gies are: be loud, or be clever.  And online, I find that clever wins out–especially with read­ers.  Novelty accounts like ShitMyDadSays and DrunkHulk demon­strate this with their huge fol­low­ings.  The local car­pet com­pany post­ing noth­ing but sales notices doesn’t have a whole hell of a lot of fol­low­ers and prob­a­bly won’t.

My approach may not squeeze every last poten­tial dime out of the mar­ket­place, but I think there are some things more impor­tant than mak­ing money– being a decent per­son, for one.  And I don’t care if it means I never get rich, because I’d rather be seen as decent than a wealthy jerk will­ing to do any­thing to make a buck.  Hopefully there are authors who are more inclined to hire a web designer who advo­cates this mod­er­ate approach to online shilling. If you’re look­ing for some­one who thinks there is no mar­ket­ing tech­nique too low, no method too inhu­mane in the pur­suit of gain­ing read­ers, then I’m prob­a­bly not your guy. I can live with that.

On Depth vs Diversification and Commitmentphobia

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At any given moment, your business/​career is at a cross­roads.  There’s one really big deci­sion that every­one must con­sider at some point.

Is it bet­ter to spe­cial­ize further,deepening your mar­ket or niche com­mit­ments, or is it bet­ter to diver­sify your inter­ests, keep­ing your eggs in mul­ti­ple bas­kets.  On the one hand, you develop your skills fur­ther and you can achieve a mas­tery of sorts.  On the other hand, you pro­tect your­self against crashes.  Say, for instance, that you have made it a spe­cialty in devel­op­ing real estate web­sites.  Then, in 2008, the real estate mar­ket crashes.  There’s wide­spread agree­ment that you’re one of the best at what you do—but the need has dra­mat­i­cally dropped off.  You can be very good at some­thing that nobody needs done.

It’s that fear that leads to a cer­tain kind of com­mit­ment­pho­bia, where one is unwill­ing or unable to spe­cial­ize in one area only.  Why only write copy when you could also work on a novel?  Why only build web­sites for real estate agents when you could learn to develop iOS and mobile appli­ca­tions?  If one fails, then per­haps the other will succeed.

Or to put it in writer terms, why spend months and months pol­ish­ing a sin­gle short story when you could write a dozen and see which one sticks to the wall?

Specialists have an oppor­tu­nity to rise to the top of a field or craft.  Spending six months on that short story may make it more likely that it will win awards.  But you’re less insu­lated against fail­ing.  If your field becomes obso­lete, or the story fails to sell, you’re in more trou­ble than if you diver­si­fied your efforts.  You may not climb to the top when you diver­sify, but you’ll be insu­lated against fail­ure from any one indi­vid­ual project or mar­ket.  So which is it to be? I think nearly every­one makes this cru­cial deci­sion in some aspect of their life.

There’s no one true answer to this ques­tion. Both options are valid.  That’s part of what makes the deci­sion so hard to make.  The worst choice you can make is not to choose—to waf­fle back and forth.  

Our time is sadly finite.   Every minute we spend is a minute we never get back.  I won­der how dif­fer­ently we would treat our­selves and each other if we were con­stantly aware of it?  I think we would be forced to real­ize the self­ish­ness and the gen­eros­ity of our actions more.  I don’t think of it this way, but the hour or so I’ve been draft­ing this blog post is time I have gifted to you, in the hopes that my conun­drum and my per­spec­tive on it pro­vides some mea­sure of insight to yours.   Our time is a gift that can be given freely, or horded for ourselves. 

There’s another conun­drum with which we all have to struggle.

Thinking Ahead to the Future of Clockpunk Studios

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I’ve been think­ing a lot lately about what my options are for grow­ing my busi­ness.  I quite enjoy run­ning a web design and devel­op­ment com­pany with a staff of one, but it behooves me to think about what the future will hold, and if I want to achieve cer­tain goals in life, I will have to grow as a busi­ness.   The way I fig­ure it, I can grow via the fol­low­ing methods:

  • hire reg­u­lar sub­con­trac­tors to assist with projects, and take on more projects.
  • raise my rates
  • increase the num­ber of bill­able hours I do in a day
  • hire full time staff
  • find pas­sive income streams

Hiring reg­u­lar sub­con­trac­tors is tricky.  You want reli­able and depend­able free­lancers who are skilled, but don’t cost so much that you might as well do the work your­self.  It’s dif­fi­cult to find those peo­ple, but if you are one of those peo­ple, please con­tact me.  I’m very inter­ested in hear­ing from you.

Raising your rates is a risky game of chicken, and you never know when you might price your­self out of your niche.  I’m def­i­nitely push­ing the upper bound­ary of my main author web­site niche.  Publishers are happy with the costs, but new, indi­vid­ual authors find my ser­vices on the pricy side.  I don’t want to leave them behind entirely if I can help it.  They’ve been the core of my busi­ness since I started part-​​time a few years before I founded Clockpunk Studios.

Increasing the num­ber of bill­able hours is also a tricky game to play.  The more hours I’m focus­ing on income, the less time I’m spend­ing work­ing on main­tain­ing my skill set and look­ing for new work.  Like every­thing in small busi­ness, it’s a bal­anc­ing act.  How much time does one spend on each part?  I’m fairly happy with the num­ber of hours I work right now, so I’d like to avoid this growth method if I can.

Hiring full time staff is some­thing I’d love to do in the long run, but right now, that’s not going to hap­pen.  I’m think­ing of it as a five year goal.  I need to con­quer a lot more ter­ri­tory to make this pos­si­ble, and doing so will involve restruc­tur­ing the basis of my busi­ness (incor­po­rat­ing, for one).

Passive income streams are the holy grail of the infotech-​​based small busi­ness.  The idea here being you do some upfront work and develop a prod­uct which pays div­i­dends over time with­out much effort.  I’ve played around with stock pho­tog­ra­phy, and the best that’s man­aged to do is help defray my costs of buy­ing stock art for my projects.  I’m also toy­ing with devel­op­ing and sell­ing WordPress themes on pop­u­lar theme mar­ket­places, but it’s start­ing to look a lit­tle over-​​saturated out there.

Then there’s the whole online-​​game project, but it’s a huge gam­ble and dif­fi­cult to jus­tify the large num­ber of hours of devel­op­ment time before it stands a chance of return­ing on the investment.

The truth is, the future is prob­a­bly a com­bi­na­tion of the above.  I’ve recently started out­sourc­ing some small tasks here and there where appro­pri­ate, and I’ve recently bumped up my weekly hours quota.  And I’m still inves­ti­gat­ing the idea of devel­op­ing WordPress themes for sale.

Do you have any thoughts or sug­ges­tions?  Please feel free to share them in the comments! 

Delaying a Project and a Good Review

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My “pays the rent” free­lance project load is such that I’m going to have to hold off on my “pipe dreams of the video game indus­try” project right now.  I’m going to shoot to start it up in November now (although I’ll be squeez­ing read­ing in any­where I can). It’s embar­rass­ing to have made that post on Monday and by Wednesday have to change my sched­ule and plans, but as always, my first pri­or­ity is pay­ing the rent.  I always seem to think there’s more time in the day than there really is.  I should prob­a­bly be work­ing more on my time man­age­ment skills (which really aren’t bad) before I should be work­ing on my game writ­ing skills.  Anyway, more to the point, I’m not see­ing a lot of work com­ing down the pipe right now, so I need to hus­tle some up.  If you’ve been think­ing about hir­ing me to build a web­site, now’s a good time.

In writing-​​related news, my story in Interzone issue 224 (on news­stands and in book­stores now!), “Godfalls’s Chemsong,” received a very nice review from John DeNardo over at SF Signal.  I’ll take 4 out of 5 stars any day.  The story is an exper­i­ment of mine to cre­ate  biz­zare alien biol­ogy and soci­ety using mostly real Earth biol­ogy traits that exist in real crea­tures.  I only impro­vised a lit­tle bit, and I’m pleased with the results.  I really should write more sto­ries like that, but they’re a bear to come up with.  But I guess if it were easy, every­body would be doing it.

Two New SF/​F Client Projects Live

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Two projects have gone live to the pub­lic this week.  Let’s break them down shall we?

Rocket Kapre

Rocket Kapre is a web­site ded­i­cated to  fan­tas­tic Filipino fic­tion.  I was approached by the client Paolo Chikiamco a cou­ple of months ago with a tight time­line.  We started with a pre-​​built theme and worked our way from there, cus­tomiz­ing as nec­es­sary (and cus­tomize we did).  I mod­i­fied the slider and many other lay­out aspects sig­nif­i­cantly.  I also rolled out quite a bit of cus­tom tem­plate work using the Flutter CMS tool.  Any place where I wanted to add new con­tent areas to be filled out, cus­tom images, etc, I used Flutter to do that.  We have cus­tom write pan­els for the Books and the Authors entries for exam­ple.  I learned a lot about build­ing a theme set­ting page by work­ing with this theme as well.  Also, I really became a fan of the AZIndex plu­gin based on the work on this site, and have used it twice since on other sites.   I owe those guys a donation.

Fantasy Magazine

Recently, I was brought on board as the reg­u­lar web guy to imple­ment a bunch of changes over at Fantasy.   I look for­ward to work­ing with edi­tor Cat Rambo on improv­ing things through­out the year.  Our imme­di­ate goal was to redesign the exist­ing theme in a way that unclut­tered the home page con­sid­er­ably and added room for some adver­tis­ing.  I devel­oped the fea­tured con­tent slider and I built on the tabbed inter­face from the last site design by adding some accor­dion work as well.  Anywhere I could open up con­tent to the edi­tors, I did so using cus­tom page calls and the like.  For instance, the mast­head infor­ma­tion on the About tab is a page that can be edited and mod­i­fied on the back end now.   In gen­eral, I did a lot of code base clean­ing up for my own under­stand­ing.  There are a cou­ple of cus­tom plu­g­ins at work on the site thanks to Matt Kressel that proved very use­ful.    Coming up will be a much more com­plex user sys­tem allow­ing user pro­files with all kinds of fun cus­tom fields. I just need to get the box upgraded to PHP 5 for that work.  Some cool fea­tures com­ing down the pipe there.

So those are just a cou­ple of the projects I’ve been putting the fin­ish­ing touches on lately.  I’ve mostly fin­ished up at least one other site that won’t launch for quite a while.  And I’ve got a cou­ple new ones to get to work on, and some sub­con­tract­ing work lin­ing up as well.

Clockpunk Studios is doing pretty good these days!  Turns out that mas­ter­ing the WordPress tem­plate sys­tem has been a good career move.

Case Study: The Five Worlds Website

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…the Academy was founded to detail the story of how Fremont’s Children directed the out­come of the Making War. This is the incred­i­ble and unlikely story of how a brother and a sis­ter, and other young heroes, cre­ated the bal­anced forces that drive us today. Although this is a tale of our past, it is still a story in the mak­ing. We uncover new bits of infor­ma­tion reg­u­larly. We invite you to drop in from time to time to see it.

Brenda Cooper, co-​​author of Harlequin’s Moon with Larry Niven, con­tacted me a cou­ple of months back, inter­ested in how I might help pub­li­cize the release of the third book in her series, The Wings of Creation. I jumped at the chance to get involved.

nwlogo.png

The first thing I did was tackle the books. In this series, Brenda has built a strong cast of young char­ac­ters and an inter­est­ing set­ting that is both rec­og­niz­able and alien at the same time. They’re good “all ages” sci­ence fic­tion, and I really enjoyed them.

From read­ing the books, I sug­gested devel­op­ing a web­site for the series as if the site was the dig­i­tal pres­ence of an actual insti­tu­tion in the world. The web­site would pro­vide sam­ples of the books for read­ing, and an ency­clo­pe­dia of information–a kind of reader’s guide, if you will.

The Academy of New World Historians is the orga­ni­za­tion respon­si­ble for assem­bling the his­tor­i­cal texts that make up Brenda’s series. Each book opens with excerpts of inter­views con­ducted by these his­to­ri­ans. The goal of the web­site is to share their pub­li­ca­tions with the rest of the Five Worlds.

The site is built on a WordPress frame­work, using a cus­tom theme. It’s fairly straight­for­ward in design and con­struc­tion to reflect a cul­ture that val­ues sim­plic­ity and usabil­ity in inter­faces. The design uses some jQuery effects here and there for some pizazz–I was really inter­ested in try­ing out the “expanded nav­i­ga­tion” method that I’ve imple­mented on the home page. You can hover over the sec­tion titles and see addi­tional infor­ma­tion for the sec­tion, such as links to spe­cific topics.

Overall, Brenda has been a joy to work with. I hope you will all check out the site and her books. They’re good stuff, and I would rec­om­mend them even if Brenda were not a client.

Why WordPress is the Perfect Platform For Author Sites

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I get a lot of requests for help with WordPress lately (which I am happy to answer), and I’m mak­ing a good chunk of my money through my knowl­edge of the con­tent man­age­ment sys­tem.  I thought today I’d give you some back­ground on why I’ve made WordPress my go-​​to plat­form when design­ing author websites.

Broad Support and User Base

WordPress has one of the largest user bases of any con­tent man­age­ment sys­tem.  Why is this a good thing?  Well, it means that there’s a lot of com­mu­nity sup­port.  It means that if there’s a fea­ture you want, there’s a good chance some­one has already devel­oped it as a plug-​​in (there are tens of thou­sands of plug-​​ins for WordPress).  If you run into a bug or other prob­lem, there’s a good chance that you can find some­one else who has already expe­ri­enced this prob­lem with a Google Search.  This all trans­lates into fewer hours and more fea­tures for your author web­site.  You get more for less.

What this also means is that rather than hav­ing to go out and buy expen­sive books to learn how to design WordPress sites, I have been able to learn every­thing I know from read­ing online.  So I have less up-​​front invest­ment (although still quite a bit of invest­ment in mas­ter­ing parts of it). Those sav­ings get passed on to clients, ultimately.

Great Back-​​end Usability

The back-​​end of a site is the part that only the site author sees.  It’s where you go to man­age your con­tent, write new blog posts, and so on.  Because your read­ers never see this part of your soft­ware, you might be tempted to be sat­is­fied with any old thing–that is, if you’re already a com­puter expert, and don’t have any trou­ble learn­ing new inter­faces.  Not all inter­faces are cre­ated equal.  Now, WordPress hasn’t always had a nice, user-​​friendly back-​​end, but these days, it’s quite sim­ple and beau­ti­ful.  I enjoy spend­ing time inside of the WordPress soft­ware, con­fig­ur­ing things, and a good por­tion of my enjoy­ment is due to that.

And chances are, you’ve already used WordPress.  A lot of authors have already used sites like WordPress​.com to set up blogs in the past.  So this means you spend less time learn­ing an inter­face, and more time work­ing on your writing.

Power Theme System

WordPress allows you to con­fig­ure and lay out your site any way you want, and it does it through a straight­for­ward theme engine with well doc­u­mented tem­plate tags.   Through a com­bi­na­tion of plu­g­ins, theme writ­ing, HTML, CSS, and judi­cious JavaScript, there hasn’t been a design con­cept I have come across that can’t be imple­mented in some fash­ion with the sys­tem.  And using a good blank theme as a start­ing base, you can have a theme up and run­ning from an HTML pro­to­type very quickly.  You dream it up, and I build it.  It’s as easy as that.

A CMS, Not Just a Blog

Some peo­ple make the mis­take of think­ing that WordPress is just for blogs.  That’s only a small part of what WordPress can do these days.  With a few basic plu­g­ins, you can build just about any kind of Content Management System fea­ture you might want.  And most impor­tantly to authors, it gives you a user-​​friendly way of man­ag­ing and edit­ing that con­tent.   Rather than hav­ing to spend money down the road pay­ing your web­mas­ter to update your site, you can do it your­self through the back-​​end.  It’s a win-​​win for you and your webmaster.

Conclusion

So those are just a few of the rea­sons I use WordPress.  I was very hes­i­tant to adopt it early on because I had read a lot of neg­a­tives, but each one of those neg­a­tives has been addressed by the devel­op­ment team.  Eventually, it made less sense to stick with an old warhorse like Movable Type and to move on and work with the younger, more dynamic WordPress.  Since I made the move, I haven’t looked back.

If you are an author, pub­lisher, or small busi­ness look­ing for a site built on WordPress, don’t hes­i­tate to con­tact me via Clockpunk Studios, my design com­pany.  I am avail­able to take new work on start­ing in early September.    I have a wide range of prices I can offer you, to fit many bud­gets.  We can build your dream site, or we can get you started with some­thing basic at your own domain very quickly, and add to that later.  So don’t assume you can’t afford it.  You might be sur­prised how cheaply you can get up and run­ning with your own WordPress-​​backed site.

Don’t Damage Your Brand as a Marketing Twhore

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Twitter is fast becom­ing a pim­ple on the back­side of my social net­work­ing life. It’s always been an odd thing, under attack by spam­mers of the tra­di­tional sort as well as non­tra­di­tional. I block social media experts, SEO experts, and porn stars on a daily basis. They don’t care what I have to say, they just want to sell me stuff. Twitter’s a great way to share things, but straight-​​up prod­uct pitch­ing has been really get­ting on my nerves.

But in the past month, I’ve noticed an even more unset­tling trend on Twitter. I am not going to be polite about how I describe this. I’m call­ing this twhor­ing. A lot of other activ­ity on twit­ter has been assigned this term, but this is a bet­ter sub­ject for that descriptor.

What is Twhoring and Twimping?

Twhoring is hap­pily advertising/​spamming prod­uct names as hash tags to your entire fol­low­ers list for the off-​​chance that you might win some piece of tech. Twhoring ranks lower than actu­ally adver­tis­ing or pros­ti­tu­tion because adver­tis­ers and pros­ti­tutes actu­ally get paid for what they do. Twhores tweet away with a slim chance of get­ting any­thing for their pub­lic­ity efforts.

The same sort of peo­ple who will com­plain about ads on a web­site or on a TV show seem to lose their senses when pre­sented with an easy oppor­tu­nity to “win” a Apple prod­uct. You might think you’re clever and start tag­ging the hash­tag to every one of your tweets. This is what the twimps like Boxyspace and Moonballz want you to do. Strut their stuff, spread their brand­ing far and wide. Maybe if you’re lucky they’ll give you a snack cake. A Twinkie perhaps?

It doesn’t help that I loathe both com­pa­nies involved in twimp­ing out their prod­ucts with twhores. “Build your own web­site” com­pa­nies gen­er­ally offer shoddy prod­ucts and com­pete with pro­fes­sional designer/​developers such as myself. No drag and drop sys­tem is going to build you a bet­ter web­site than some­one who has done it for years. And if it does, then you’re prob­a­bly a designer your­self and you didn’t need their soft­ware any­way. But that’s beside the point.

You may think that tag­ging your posts once and a while doesn’t do any harm, but when every­one on Twitter is doing it, it becomes old real quick. There for a while this week, I’d say 30% of the tweets I saw had MoonBallz attached to it. It’s like a twitterly-​​transmitted dis­ease. It spreads rapidly, and it makes you ooze mar­ket­ing pus.

Disinfect your­self, my friends. Stop being a twhore and start hold­ing out for some­thing of real value, at the very least. This isn’t a con­test you’re par­tic­i­pat­ing in, it’s a unnat­ural viral mar­ket­ing cam­paign that makes the par­tic­i­pants look gullible.

Too many peo­ple I respect have fallen prey to this. You are giv­ing it away, folks. Value your brand. It’s worth more than a laptop.